Dreams - Farnborough

The Dreams colleague, Kavitha, was extremely knowledgeable, helpful and it was because of her I made a purchase. I wasn't intending on buying a mattress the day I visited the store but Kavitha was so good that she made me decide there and then that I wanted to purchase. I was thinking about purchasing elsewhere online but she made me realise that this could be a poor decision as I wouldn't be able to try before buying from there and the specific company had a no returns policy. She was also keen I chose the right mattress for me rather than buying the more expensive one, just because it was a tiny bit more comfortable. She said if it was a lot more comfortable, it would be worth the extra money, otherwise if not much difference then I might as well go for the cheaper one. This made my decision as I could see she was putting my needs and requirements above me just spending the most money. I wouldn't have made a purchase if it wasn't for her. She greeted my mum and I, offered us a drink, my own pillow and cover and she showed me the sleepmatch machine and I used it.

Easy simple and fast brought product then and there

Easy simple and fast brought product then and there

Geraldine was excellent and helped my son and my wife in the selection of the products based on my sons preferences.

Geraldine was excellent and helped my son and my wife in the selection of the products based on my sons preferences.

Geraldine was excellent and helped my son and my wife in the selection of the products based on my sons preferences.

Geraldine was excellent and helped my son and my wife in the selection of the products based on my sons preferences.

Nigel the salesperson was extremely helpful, very informative of all aspects of the items we wished to purchase. There was no pressure and he was willing to advise when questions asked. His knowledge and expertise is hard to find these days. He also went through the after sales process of what we could expect and when. So when we left the store we felt confident we had made the right choice. The only area we haven't rated Highly is the store system crashed when paying.

Nigel the salesperson was extremely helpful, very informative of all aspects of the items we wished to purchase. There was no pressure and he was willing to advise when questions asked. His knowledge and expertise is hard to find these days. He also went through the after sales process of what we could expect and when. So when we left the store we felt confident we had made the right choice. The only area we haven't rated Highly is the store system crashed when paying.

Nigel the salesperson was extremely helpful, very informative of all aspects of the items we wished to purchase. There was no pressure and he was willing to advise when questions asked. His knowledge and expertise is hard to find these days. He also went through the after sales process of what we could expect and when. So when we left the store we felt confident we had made the right choice. The only area we haven't rated Highly is the store system crashed when paying.