Dreams - Farnborough

4302 ratings
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Location

Unit 6, Solartron Retail Park,
Solartron Road,
Farnborough, EN GU14 7QJ

Richard J

By Richard J | 6/21/2020

It is 15 years since we last purchased a matress. Our purchase of two zipped Flaxby matresses was made at Farnborough Dreams store, we were served by Nigel. We purchased the matresses on our return visit and specifically requested Nigel because he had been so friendly, polite and knowledgable on the first visit that we wanted him any commission from our sale to go to him. The 'Sleep Match' test beds and our discussion with Nigel gave us a good impression of the specific requirements both myself and my wife needed in order to have faith that the purchase we were making was as accurate as possible. Having tried more expensive matresses we eventually focused on a King sized combination of two single zipped Flaxby 6500 matresses, one medium the other soft. We decided to take the option of 0% interest for the payment which as NHS employees made the payments more comfortable and wee lefft the store feeling satified that we had made the right decision.

Richard J

By Richard J | 6/21/2020

It is 15 years since we last purchased a matress. Our purchase of two zipped Flaxby matresses was made at Farnborough Dreams store, we were served by Nigel. We purchased the matresses on our return visit and specifically requested Nigel because he had been so friendly, polite and knowledgable on the first visit that we wanted him any commission from our sale to go to him. The 'Sleep Match' test beds and our discussion with Nigel gave us a good impression of the specific requirements both myself and my wife needed in order to have faith that the purchase we were making was as accurate as possible. Having tried more expensive matresses we eventually focused on a King sized combination of two single zipped Flaxby 6500 matresses, one medium the other soft. We decided to take the option of 0% interest for the payment which as NHS employees made the payments more comfortable and wee lefft the store feeling satified that we had made the right decision.

Richard J

By Richard J | 6/21/2020

It is 15 years since we last purchased a matress. Our purchase of two zipped Flaxby matresses was made at Farnborough Dreams store, we were served by Nigel. We purchased the matresses on our return visit and specifically requested Nigel because he had been so friendly, polite and knowledgable on the first visit that we wanted him any commission from our sale to go to him. The 'Sleep Match' test beds and our discussion with Nigel gave us a good impression of the specific requirements both myself and my wife needed in order to have faith that the purchase we were making was as accurate as possible. Having tried more expensive matresses we eventually focused on a King sized combination of two single zipped Flaxby 6500 matresses, one medium the other soft. We decided to take the option of 0% interest for the payment which as NHS employees made the payments more comfortable and wee lefft the store feeling satified that we had made the right decision.

Jennie R

By Jennie R | 6/21/2020

Karen, at Farnborough Dreams was so professional,extremely helpful and had a great bubbly personality. We found every thing we were looking for due to Karen's help and felt very safe in the store due to the social distancing measures Dreams have in place. Great visit!!! would definitely shop there again. Thank you Karen Dreams are lucky to have such a great member of staff.!!!!!!

Jennie R

By Jennie R | 6/21/2020

Karen, at Farnborough Dreams was so professional,extremely helpful and had a great bubbly personality. We found every thing we were looking for due to Karen's help and felt very safe in the store due to the social distancing measures Dreams have in place. Great visit!!! would definitely shop there again. Thank you Karen Dreams are lucky to have such a great member of staff.!!!!!!

Jennie R

By Jennie R | 6/21/2020

Karen, at Farnborough Dreams was so professional,extremely helpful and had a great bubbly personality. We found every thing we were looking for due to Karen's help and felt very safe in the store due to the social distancing measures Dreams have in place. Great visit!!! would definitely shop there again. Thank you Karen Dreams are lucky to have such a great member of staff.!!!!!!

Jennie R

By Jennie R | 6/21/2020

Karen, at Farnborough Dreams was so professional,extremely helpful and had a great bubbly personality. We found every thing we were looking for due to Karen's help and felt very safe in the store due to the social distancing measures Dreams have in place. Great visit!!! would definitely shop there again. Thank you Karen Dreams are lucky to have such a great member of staff.!!!!!!

Danielle

By Danielle | 6/21/2020

I visited dreams on a Saturday to look for a new mattress. As soon as we walked in we were allocated to a staff member to help us with what we were looking for and we were immediately greeted at the door. There was social distance measures in place to protect us and then lines on the floor, masks, sanitiser and your own sheets to lay on to test the different mattresses. We were also offered water and a pillow. The staff member who helped us was Karen and she was the best!! We tested the machine bed to help find us the best one and as I take forever to make a decision Karen was very patient with me. Best customer service I have received in a long time especially compared to all over companies I have dealt with in the last few weeks. If you need a new mattress my first recommendation will always be dreams!!

Danielle

By Danielle | 6/21/2020

I visited dreams on a Saturday to look for a new mattress. As soon as we walked in we were allocated to a staff member to help us with what we were looking for and we were immediately greeted at the door. There was social distance measures in place to protect us and then lines on the floor, masks, sanitiser and your own sheets to lay on to test the different mattresses. We were also offered water and a pillow. The staff member who helped us was Karen and she was the best!! We tested the machine bed to help find us the best one and as I take forever to make a decision Karen was very patient with me. Best customer service I have received in a long time especially compared to all over companies I have dealt with in the last few weeks. If you need a new mattress my first recommendation will always be dreams!!

Jeannette P

By Jeannette P | 6/20/2020

The team were very friendly and helpful and given that they were working under new guidelines due to covid-19 they did very well.