Dreams - Farnborough

Brilliant service from start to finish

Ease of ordering and efficient service. Colleague took my requirements and came to a highly satisfactory solution

Ease of ordering and efficient service. Colleague took my requirements and came to a highly satisfactory solution

Customer service so good .Dealing with customer is friendly and experienced.I found the products of good quality.

Customer service so good .Dealing with customer is friendly and experienced.I found the products of good quality.

It was all very efficient

It was all very efficient

Visited the store 15/06/20 to try out some mattresses but wasn't sure how this would work with the new Covid-19 safety measures.! There was a hand sanitising station on the door and I was then greeted by a member of staff (2m apart) who asked what I was looking for today. I was handed a protective cloth to place on any beds I wanted to try and also given my own pillow wrapped in a protective case that I could keep whilst trying out the beds. I was also pleasantly surprised to be offered to use their 'Comfort by Colour' machine which recommended me several mattresses to try based on my body shape, sleeping preferences and any aches/pains I had. As I had a good idea of which features, colours, storage options etc I wanted from a bed frame prior to visiting the store, I was quickly given a variety of options with varying price ranges, of which I found to be very reasonable. Once I had made my decision, I was also amazed to be offered a next-week delivery slot. Considering this was the first day of reopening with the new Covid-19 safety measures, I was extremely impressed with the service and my shopping experience today.

Visited the store 15/06/20 to try out some mattresses but wasn't sure how this would work with the new Covid-19 safety measures.! There was a hand sanitising station on the door and I was then greeted by a member of staff (2m apart) who asked what I was looking for today. I was handed a protective cloth to place on any beds I wanted to try and also given my own pillow wrapped in a protective case that I could keep whilst trying out the beds. I was also pleasantly surprised to be offered to use their 'Comfort by Colour' machine which recommended me several mattresses to try based on my body shape, sleeping preferences and any aches/pains I had. As I had a good idea of which features, colours, storage options etc I wanted from a bed frame prior to visiting the store, I was quickly given a variety of options with varying price ranges, of which I found to be very reasonable. Once I had made my decision, I was also amazed to be offered a next-week delivery slot. Considering this was the first day of reopening with the new Covid-19 safety measures, I was extremely impressed with the service and my shopping experience today.

Visited the store 15/06/20 to try out some mattresses but wasn't sure how this would work with the new Covid-19 safety measures.! There was a hand sanitising station on the door and I was then greeted by a member of staff (2m apart) who asked what I was looking for today. I was handed a protective cloth to place on any beds I wanted to try and also given my own pillow wrapped in a protective case that I could keep whilst trying out the beds. I was also pleasantly surprised to be offered to use their 'Comfort by Colour' machine which recommended me several mattresses to try based on my body shape, sleeping preferences and any aches/pains I had. As I had a good idea of which features, colours, storage options etc I wanted from a bed frame prior to visiting the store, I was quickly given a variety of options with varying price ranges, of which I found to be very reasonable. Once I had made my decision, I was also amazed to be offered a next-week delivery slot. Considering this was the first day of reopening with the new Covid-19 safety measures, I was extremely impressed with the service and my shopping experience today.