Dreams - Farnborough

We were helped by a chap named Sing, who was very welcoming and explained everything well, and also gave us a delicious coffee -as first time bed buyers, he made the whole experience very pleasant.

We went to shop in store as we needed some advice for which mattress to get . I was a bit apprehensive as not many shops now have great customer service. Farnborough Dreams has great customer service .We we’re greeted by a young man called Sing who was very helpful and polite he listened to our concerns and he didn’t try and hard sell any item we never felt pressured into buying anything .He showed us lots of different products and let us take our time as a result we ended up buying a bed and storage box as well as the mattress would highly recommend going in store to buy especially if Sing is working he knew about all the products in store and was just a very delightful young man he would be a great asset to any company all in all a fantastic experience.

Karen was exceptionally helpful and her knowledge was spot on. She even introduced us to the Sleepmatch machine which was amazing and fun and Made our decision very easy to make. We are looking forward to our bed and to have the best nights sleep in many months I work in customer services and I think karen was not at all pushy with us to purchase a bed or mattress. Like i said she was very professional and made our trip for a bed very enjoyable xxxxxxxxx

Quick and easy service we used the sleep test service and our store assistant in farnborough Geraldine Ann was extremely helpful and knowledgeable and was a definite influence in our purchase yesterday.

Lovely people and great service at the Farnborough store. Jason and the team were very knowledgeable and answered all questions we had. They also gave us space to try out things and talk without being hovered over, which was appreciated. The purchase was then quick and effective and overall we're very happy with our purchase and the service.

We were asked by 3 members of staff if we required assistance, and initially we said no and were left to look around, however, when we wanted to ask a question they were available to answer the question but then left us allow to discuss. Not pushy and very relaxed.

We went with an idea of what we wanted but with advice and help this changed to the bed we ended up buying. Hopefully we will be very comfortable on it for many years to come

We were highly satisfied due to the quality of the assistance we received from Sean. He was really friendly, welcoming and knowledgeable.

Jason spent a lot of time with us and gave very bespoke advice. Very friendly and helpful.

Grate customer sevice,product knowledge excellent,staff attentive and no hard selling.Made to feel welcome in store also loved the scanning system to select the best range for our individual needs