Dreams - Farnborough

The assistant gave us a couple of minutes to browse at the beds we were looking for and then came and answered questions, gave advise, measured us up for the most suitable mattress for both of us and then were tried out various ones and found the most suitable for us to purchase. She went through everything very thoroughly when placing our order including warranty and delivery and overall left us highly satisfied and pleased with our purchases. We will be recommending Dreams to our family and friends

I was very satisfied with my experience at dreams,good response on knowing wether you want help or just left to browse without hassle,& equally responsive to helping you with any questions we had concerning the bed we had chosen.Sale transaction very quick,bed delivery time extremely pleased at not having to wait long for a delivery.Very pleased with the communication after keeping us up to date with our purchase.We payed for the bed to be made up for us and am looking forward to having my new bed.

We ordered what we wanted and delivery date is good for us

Karen was great, very knowledgeable about the product we had chosen.

Katie at the Farnborough store was a credit to your company. She was highly attentive, very polite and even offered us a coffee. She showed us all the beds she thought we're appropriate to our requirements and even supplied pillows for us when trying the various beds. Well done Katie. From Mrs Sheila Lowe

I felt very looked after and got everything I wanted.

Within moments of entering the shop I was met by Sing. He was happy, welcoming and very helpful. He listened to what I needed, assisted me with Sleep Match and then took me through all the different recommendations. We found the right pillow for me, tried several mattresses to find the winner and was offered a drink several times. Sing took me through the mattress protection available and was able to answer all of my questions. He had exceptional knowledge of the different mattresses and he is an absolute credit to Dreams Farnborough.

Karen was a great help from start to finish. She made us feel at home immediately and really listened to our wants and needs. Most importantly she didn’t rush us into making a decision. Can’t wait to have our new bed and mattress!

Great customer service from Karen. She met us, offered us a drink, got us a pillow and did the sleep match machine.

Karen in the Farnborough, Hampshire store was very helpful, knowledgeable, patient, as I looked around. Most important, she was NEVER pushy or physically crowding me, thus allowing me time to make an informed decision based on the answers I was given. I was most grateful for her assistance.