Dreams - Farnborough

Geraldine was very knowledgeable, she spent a lot of time explaining the products available and why they would suit my needs. She got me some water and said take your time trying each bed for a length of time and when I had decided to purchase a new base as well was just as helpful with choice and selection. she is an asset to the Farnborough store and could not be more helpful.

My husband and I visited the Farnborough branch today, Bank Holiday Monday. It was the first time we have been to this particular branch and may i say we were truly impressed by Sing and his colleagues with their expertise, knowledge and friendliness in helping us choose the best mattress to suit our needs. We spent a good hour with Sing testing the mattresses that were best suited to our sleeping position, ( it is definitely worth spending time on the machine that identifies your posture, as this will tell you which mattresses are best for you! Once we decided, the ordering was very straight forward, our new mattress will arrive next Saturday, free delivery and a charge of £40 to take our old mattress away We are both very happy with our in shop experience and thank Sing and his colleagues once again

We entered the store started to look around and Geraldine came up to us and was very polite asked if we needed help which we did then asked what we were looking for which she took on board we were able to try different beds to see which was the right one for us we were not rushed which is so nice as I am disabled so I need the time to find the right mattress for myself and my partner . Geraldine was very knowledgeable in all aspects she also sold us a bed protected and we arranged so that the bed to be collected from our home which has taken the pressure away from us which is great.

The lady who assisted us had a great knowledge of everything and was very friendly and offered us and our children a drink. Katie made the whole process smooth and easy.

Helped by Jason. Very friendly, informative & helpful. We didn’t know where to start, so he suggested we used the virtual bed! Then helped us through our decision, also giving us time to discuss in private! :-)

The salesman was very knowledgeable, offered sound advise with no pressure at all.

We were greeted by Karen, she offered us assistance immediately, she recommended doing sleep match so we tried sleepmatch so we could find the right mattress as we were unsure on what we needed in a mattress, she offered us drinks which in really hot weather was truly appreciated. Karen was very informative and incredibly helpful. A great asset to Dreams.

The service was great and the staff helpful

No waiting staff very helpful. Nicely set out store.

Because of the cool bed technology to help chose the righty mattress and also friendly nature of the assistant