Dreams - Farnborough

We were greeted upon entering the store and asked what we were looking for. We were guided to the sleep match bed to find the right sort of mattress for us. The lovely assistant was called Karen, she offered us a drink and then proceeded to show us a selection of mattresses to try based on our match. Karen had lots of ideas around suiting our chosen mattress to our exiting base or a new one if necessary. Karen arranged credit for us and asked if we would like a mattress protector as there was an offer on and also a pillow. Overall her service was EPIC and we will highly recommend Dreams to our family and friends. Thank you

Great service, good communications. Ease of choosing our items. Friendly and very helpful member of staff. (Nigel -Farnborough ) Lovely atmosphere in store.

Karen who helped us select our mattress was extremely knowledgeable and very patient

We were approached by two staff one after another which was really nice. Although we had to compromise on one product due to colour issue but rest were perfect.

Great service, Sean was attentive to my needs as a disabled customer and found the right product for me. Also explaining the 30 guarantee helped make the decision.

Efficient, knowledgeable, friendly service

We spent around 1hour 30 minutes in the Basingstoke branch with Angelica the week before and she was fantastic. Went through all the different mattresses after using the bed service to see what would suit us. There was no rush from her and most importantly no pressure as that’s what you commonly get in most bed stores. We needed to measure our room to ensure it would fit and she provided us with a slip with everything we needed to ensure we could order once we had measured up. We then returned to the Farnborough store to complete our purchase as this was much closer and Angelica advised that this way we can contact the branch if we had any questions with our order.

I got what i wanted, in good time and at an affordable price

Assistance and staff were very friendly and allowed us to look around without feeling pressured.

Very friendly staff