Dreams - Farnborough

The sales assistant was very attentive and did not try to rush me. He gave great advice and at no time did I feel pressured into a sale. The selection of products in store was very good and the Sleepmatch process gave me great peace of mind I was purchasing the correct mattress for me.

Very friendly and helpful sales professional.

Staff were friendly and very knowledgeable. We needed to order quickly, and she was very fast and efficient. We found the right bed for our needs.

Geraldine was so lovely and friendly She made it fun and enjoyable

Great, friendly knowledgeable salesman, no pressure. Then great to find out we could get the mattress in a couple of days! And free delivery! Bonus

Sean was very professional. He explained the product and the quality. Very polite and helpful. My wife told Sean that I was going through a rough time with severe back pain due to cancer treatment. All in all we purchased new divan,mattress and head board. He arranged everything. Many thanks Sean.

We were highly satisfied because we were unsure of the type of mattress that we required, but when Sing (sales assistant) came over and got us to use the machine to help determine the right type of mattress that really cleared things up. He then proceeded to take his time and allow us to try multiple beds, numerous times to make sure we picked the right one.

Sean was highly knowledgeable, very relatable and had great customer service and communication skills. 50% of our purchase was based on the product and the other 50% was due to Sean's great added value pitch rather than just being another blank sales person / store employee. This man deserves a raise!

We are long overdue a new mattress and hadn't really kept up to date with new options. Service was very good, staff were all friendly and we didn't feel pressured into buying. We also wanted to try before we buy and are wary of spending a lot of money over the internet on things that we haven't seen in real life.

everything explained properly