Dreams - Farnborough

When I arrived in store I didn't really know where to start but the staff member, Sean, was exceptionally friendly and helpful. He appeared to have an excellent knowledge of the products on sale, and was very patient in explaining things to me. He gave us time to think about the different mattresses and provided information without being pushy or intrusive. I found what seems to be the perfect bed for my son, and I will be returning soon for a new mattress for myself. I was very impressed with the Sleepmatch technology, which took a lot of the guesswork out of selecting a mattress.

Sean was very helpful and listened to what I wanted and was patient as I made a choice, making suggestions which ultimately helped me decide on the right bed.

Went in on two occasions, 1st visit enabled me to review my mattress need (thought a topper would provide what i needed) decided to go with doze range but wanted to measure my maximum depth at home as using on a trundle bed. 2nd visit highlighted that the online and brochure details had a discrepancy related to which items were firm comfort. Issue resolved by team and would be followed up to correct incorrect online info

The advice and guidance provided by Sing, the Sales Assistant was outstanding. He was knowledgeable and patient. He worked within my preferred budget and gave me meaningful options in terms of products that I might like. There was no pressure selling and no BS (!)

Staff member who helped us who’s name was Sing was brilliant he listened, and provided us with plenty of help and information Sale was handled perfectly

Young man called Sing, change my mind about using Dreams Previous visits we have not had good service and I had made my mind up to walk out if that was the case this time. Sing was very helpful and answered all our many questions. Thank you Sing

Nigel was lovely and the Sleep Match was fun He made it really easy and relaxing, with no pressure, we felt reassured and confident that with his help we found the perfect bed.

Karen, our sales assistant, was warm and welcoming when she greeted us in the store. She took the time to understand our needs and was exceptionally patient during our decision making process. The advice and guidance she gave helped us to narrow down our search for a new bed within a price range that was affordable to us and had the style and features we wanted. Dreams unique Sleepmatch system also gave us the confidence that our choice of matress would meet our comfort needs. The cold bottles of water were most welcomed on what was arguably the hotest day of the year to go bed shopping. Overal the service was fantastic.

Geraldine was so welcoming, friendly, helpful and knowledgeable. She made our bed shopping an absolute breeze and we can’t wait to enjoy our new bed! All the team were fun and friendly and we were continuously topped up with refreshments.

staff were very helpful , showed us several choices were friendly and interested in what we needed and could afford and also well informed about the products