Dreams - Farnborough

The asistant, Geraldine, was friendly and knowledgable. Gave good advice regarding my mother's differnet injuries and the best mattress for her.

Our sales person Karen was brilliant. She was very knowledgeable about the bed we needed as I have a back condition. She gave us a lot of time and allowed us to try the beds she recommended. She was probably one of the best sales assistants I've ever had.

We did not feel pressured. We were not rushed, quite the opposite. Sing (your salesman) made every effort to inform us about the products available, all the technical differences, and all the options. Sing was patient and friendly. This was a big purchase for us, but felt that we had got exactly what we wanted. I was not looking forward to this shopping expedition, but oddly felt that I/we had been looked after. Sing offered us all, I had my two boys with me, drinks several times. Walking into a big store with so many options is daunting. However the old style customer care still works. Thank you. Mark Collins

Came into store, greeted straight away and helped to purchase a bed and mattress. Karen was helpful through out.

Knowledge of salesman friendliness and making you feel comfortable with what was being said to you just a very pleasant experiance

Sean (Farnborough store)was friendly and very helpful and took the time to show us the recommended mattresses and beds following our session on matcher machine in store and explain the differences

We were approached soon after we enterend the store and asked if we needed any assistance and we told the employee that we just wanted to browse. They were friendly and were always close by when we had a question they were also able to provide all the assistance we needed.

Greet Drink Pillow

Karen, was extremely patient and very helpful taking time to go back and forth numerous times until we made our minds up.

The young lad was very polite and very well mannered. Knew what he was taking about and was very nice. Spent alot of time with us while picking a bed frame and didnt push us to buy it. Was a lovley young lad