Dreams - Farnborough

From the moment we walked in to the store to the completion of our purchase it was a seamless experience. The staff that helped us were extremely friendly and knowledgable and certainly helped us understand what we needed. Really great overall experience and we look forward to our bed being delivered to our first house together.

Karen was very helpful and recognised us when we came in a second time, remembering our previous preferences and advising similar options when we were still unsure.

assistant was knowledgeable and very accommodating polite and willing to spend time showing us various mattresses to suit our purpose.

The whole experience was very positive with help from a friendly and highly knowledgable staff member.

The lady on the counter was extremely helpful and very friendly. She assisted us throughout and gave us good information about product. I will be back to get a bed in the same Farnborough store :)

Staff were friendly, helpful and not pushy

The staff member who served us was very knowledgeable, listened to our requirements and only showed us products that fitted our criteria.

Nigel was great with our kids, very helpful and informative. Gave us all the information and had excellent customer service.

We were greeted quite quickly when we entered the store. Karen the Dream's colleague was attentive and listened to what we were looking for. Karen offered us a drink and was very professional and personable.

Geraldine at the farnborough branch was fantastic, she was patient and took her time with us. She is a very knowledgeable lady and was very accommodating. It can be quite an awkward experience trying out different mattresses but she put us at ease and after she had shown us the ones she believed best suited us she left us to make a decision she wasn’t pushy and even bought us a coffee over which was a lovely touch. Great customer service from a lovely lady. The other customers in store seemed to be receiving the same care from their advisors also.