Dreams - Farnborough

Staff were very helpful and showed me lots of options. Very friendly and knowlegeable.

The store layout and product range allowed us to view a the many different types and composites of matteresses. The assisted did not immediately engage which gave us time to view products and read the descriptions ourselves but he kept an eye on our progress and later engaged us to ask if we required help. He was very knowledgable and talked us through the differences of each type of mattress, their manufacture and how a firm mattress does not necessarily mean it is supporting you. We sampled each, with a range of pillow types that he provided and ended up also buying. We were not intent on buying when we went to the store but the knowledge and friendliness of all the staff led us to make a purchase.

Because of the help and assistance given in store and lots of products to choose from

Found an ideal bed for our disabled daughter when we not expecting to

Having initialy spent 5 or so minutes browsing I was approached by a member of staff who smiled and asked if I needed any help..she then proceeded to spend an inordinate amount of time showing me products that best suited my needs, at the same time giving me ample time to think..at no time did I feel pressurised. She asked if I would like coffee, didnt try to persuade me to buy above my means and I ended up with a choice that I was extremely happy with and with what turned out to be a pleasurable experience. I would heartily recommend not only this Dreams store but especially that particular saleslady.

We have shopped with dreams before and had a good experience in the Guildford store, hence returning when we moved area. Good choice of beds, competitive prices and excellent quality of product.

I had bought a mattress from you before and was pleased with the service then so returned when I had to buy another one. The lady who served me was friendly and approachable and very knowledgeable about the mattresses for sale. She was quick and efficient with the paperwork and explained every thing fully. She is an asset to your company

Plenty of information. Good demonstration. Not rushed at all

The service was outstanding Karen was very helpful even though it was very busy. Once it went quiet she was very attentive and wanted to make sure we where 100% happy, which we where. The whole team was so friendly they even helped match our bed with paint colour fantastic. It was a joy to shop and We where there for hours Thank you so much!

Having visited 2 other bed chains previosly on the same day, I found Dreams staff to be the most helpful. The prices were better and I was able to choose the mattress I wanted to go on the base I wanted. Which according to another shop wasn't even possible as they all come as sets. Delivery time was short. Overall a good experience