Dreams - Farnborough

Staff excellant

We visited Dreams, having researched a product we were interested in, as the price quoted for the product was very competitive. On arrival we were greeted by a very friendly lady called Karen who was extremely helpful , answered all of the questions we asked and was knowledgable about the products. She helped us to come to an informed decision and the order process was very straightforward and speedy. Altogether a pleasant shopping experience.

It was easy to see which mattresses were what, the layout was good. Karen the lady who served us was very friendly, but not pushy. She helped with all questions and was very knowledgeable.

It was busy when we got there and had to wait 20 minutes to be served, it gave us a chance to look around. We were then helped when a member of staff became free. We made our choice of purchase after talking with the sales lady who was most helpful

Quick, friendly service. Answered questions & provided assistance as required. Store seemed clean & nicely decorated. Order delivery timescale was good.

Geraldine was very helpful and knowledgeable

The salesperson was called Karen and she spent a lot of time showing me various mattresses allowing me plenty of time to lay on each one and try out for comfort. She was friendly and full of advice without being pushy or rushing me which is something I value greatly as a customer. I tried 10 different mattresses and went back to each one until i narrowed down my choice to two. I then spent time on each one before making my decision. Karen gave me feedback on what one I looked most comfortable on which helped my finanl decision. This is the second time I have purchased from Dreams and came back as I received excellent service the first time and your products last for years. Very well done to your staff.

John was extremely helpful in showing us different mattresses that met our needs. I was also after a suitable pillow which John advised on.

Good service

Really friendly staff They listened to what we needed and didn't insist on changing our minds ..upgrading