Dreams - Farnborough

We were dealt with by a lady called Geraldine. We felt valued as customers, our best interests we always the priority. We didn’t feel pressured into any products, infact we left without one and returned 2 days later.

I explained my needs to the store personnel and she in turn show and explain the difference bed that I could chose from,her product knowledge was vast ,

We had visited previously a few weeks ago and had provisionally chosen what bed etc we wanted. At the time we were escorted by Karen and we explained that we were redecorating and would return. We asked specifically for Karen on our return.

Cornell was our assistant and she could not be anymore helpful. She wasn't pestering us or pushing us in anyway like we have had before in other shops. She offered refreshments, helped us with the bed mattress tester thing and was overall amazing.

Lots of choice Nigel very helpful

Mike, the assistant, was very helpful and knowledgeable and obviously listened to our requirements without making assumptions.

Nigel at Farnborough branch was very helpful, he explained a lot and listened to us

Found the bed i liked. And Nigel was very helpful and honest. He helped us with the order in quick fashion.

The in-store support was excellent and the knowledge of the different mattresses made the task much easier.

Geraldine at the farnbourgh store gave excellent customer service. Her knowledge was outstanding. She understood our needs and listened to our answers and always took these into consideration when selecting mattress choices for us. She explain the sleep test, gave us own pillows with protectors to use while trying different mattresses. She is a credit to the Dreams brand.