Dreams - Farnborough

We were welcomed as soon as we arrived by a Jason the store manager and offered a hot brew, it was freezing outside so really appreciated the drink

Jason could see we had 2 young children with us and needed to work quickly. He took this into account and worked with us and round the store as our 2 year old had a nose around.

Decided what we liked before visiting store found what we wanted Assistant very friendly and helpful Quick processing of order payment and suitable delivery date

Good range of products. We were shopping for a new mattress and there was plenty to choose from. Staff were very friendly and not too pushy. Even though it was close to 5pm on Sunday the staff were patient and understanding. Very pleased that having ordered on Sunday we are getting our new mattress on Wednesday.

Had to remove the headboard from the order within 24hours, all done with no fuss, superb service in store pre sale and amazing after sales service too

Help was there if I wanted it but I was not bugged to death by sales people whilst looking to. When I made my decision I got help straight away and was given all the various options to consider with my choices

Efficient and friendly service from all staff

The staff in Farnborough branch were amazing they help us found our ideally mattress and help us spread the cost to our convenience and they were wonderful and patience with our children too .so bonus .

We got the product we wanted, were able to compare the item we chose against more and less expensive alternatives by seeing and lying on them! The staff were helpful and friendly, and were happy to introduce themselves and also allow us time to browse before answering specific questions.

Had a lot of help from Jason at dreams, explained everything to us clearly and helped us find the perfect bed for me and my partner