Dreams - Farnborough

Nigel was informative and friendly. He didn’t push for a sale but instead guided us into which would suit us best. Helping us go through our options without getting frustrated or looking for another sale. The store was clean, measures were in place and adhered by all. Excellent experience

Benjamin (BM45) in Farnborough was exceptional. He was personable, polite, answered all our questions really thoroughly - and set expectations for us really well. The ordering system was down at the time we ordered - but (despite it probably being a pain for the staff) we didn't feel like there was any issue - and he resolved this quickly by sending us a clear follow up email etc

Karen was helpful and very knowledgable about the beds in store.

My first ever new mattress purchase. We didn’t know what we wanted, excellent knowledgeable staff and so kind to our little ones. Can’t wait to visit again and will once the kiddies need new beds and mattresses. Thank you!!

Staff were friendly and knowledgable which made the whole experience great.

Hadn’t bought a new bed in years and felt daunted initially by range of stock but the assistant was patient and full of knowledge. He listened to my requirements and immediately pointed out the relevant beds and mattresses that would be appropriate. I also didn’t feel pressured into purchasing the bed. Very happy with service.

Knowledgeable and helpful staff, clean store, well organised and Covid protocols in place. Good selection of beds. Quick and easy ordering process at the end and good to have the option for disposal of old mattress via recycling.

We visited Dreams this week and were extremely satisfied with the service we received from Nigel and can't wait for the delivery of our mattress on Monday. From the moment we walked through the door in your Farnborough branch Nigel made us feel welcomed put us at our ease was friendly and asked both of us lots of questions about the item we were thinking about purchasing. Niigel wasn't pushy he gave us time and our overall experience was fab.

Very helpful sales lady

Dreams' colleague, Karen, couldn't have been more helpful, she was patient and knowledgeable and listened to what we needed and what our budget was. She was lovely and she has a good sense of humour too.