Dreams - Farnborough

The staff greeted us, but didn't hassle us. When we were ready they made themselves available and helped guide us through mattress choices, helping us to work out exactly what we wanted.

The store was well set out and the assistant was pleasant and very helpful

Saw what I wanted at the price I was willing to pay

Great service and good product knowledge

Matt John was the person who served us, he was extremely professional and polite, not at all pushy.

The lady we managed to get hold off was really quick, new what bed we were talking about and placed are order very quickly

Variety of product for selection. Product explanation Flexibility in meeting delivery needs

Jason, the store manager at Farnborough , Hants could not have been more helpful and informative. He really knew his products making our decision to buy very easy.

When we entered the Farnborough store over the Christmas sale period we browsed for a few minutes and then Nigel approached to see if we wanted any help. He was easy to get on with and not a pushy salesman, he took time to find out what we needed and offered excellent advice. We tried a selection of medium firm mattresses opting for a cosy pillow top silent night, and a selection of pillows to suit our sleeping positions. The store was quite busy when it came to placing the order, but it was very quickly processed on 0% finance agreement, and Nigel explained the delivery process and what would happen next.

When approached by the sales assistant we were asked about what we were looking for. We explained that we were working to a budget but wanted a bed which was attractive and would last us, as it's our first purchase for our new home. We explained that we didn't want a divan bed, although they are more likely to be in our budget and they took time to help us decide on a purchase.