Dreams - Farnborough

The staff member, Karen, was very welcoming, she sought to understand our requirements for a bed and mattress, had good knowledge, was patient as we looked at different items. She was very friendly and approachable and helped us find just what we needed :-)

I was a bit apprehensive of using Dreams as my previous experience in the store had not been a positive one, and I had expected to ‘just look’ and not actually make a purchase, and that we would buy elsewhere. Despite this we were greeted by Karen, and she made us feel at ease straight away. She took the time to make us feel comfortable, to understand our needs, to put up with our indecisiveness, and generally help steer us in the right direction. Karen’s personality suited us as customers, she certainly had the right approach for us as a couple. For me, Karen totally reversed my opinion, and of course, we made a purchase of what we hope will be a comfortable and long lasting bed.

The sales staff were friendly and knowledgeable about the products. We were able to choose the right bed and place an order without any problems.

All good

Great customer service ! Very nice store !

Karen found out what mattress would suit me quickly and kept within my budget and offered a variety of different options. She was very friendly, wore a visor and was highly aware of hygiene to protect me and your products for future customers.

Karen the assistant was knowledgeable informative and friendly.

The shop assistant knew a lot about the products and was able to help me find the perfect mattress

Staff were quick to welcome and ask what our needs were. Understood we had a budget and that we had done our own research. Was friendly and kind.

Our sales assistant Michael (Mike) was amazingly helpful. He was extremely thorough with understanding what we wanted and what we needed. I felt he went above and beyond with how thorough he was with us. Thank you Mike for looking after us. You are great!!