Dreams - Farnborough

I went to a competitor first and was hounded around the store. Your assistant was knowledgeable but friendly and totally unpushy. I felt like I brought what I wanted and not what she wanted to sell me.

Donna who helped me, was very knowledgeable and efficient. Knowing when to help and when to leave us to ourselves to discuss and try out the mattresses. Store was very peaceful so was easy to relax and try out products. Plus am very impressed with 40 day option to ensure mattress is perfect.

Staff greeted us as soon as we entered but left us to look around for a short while before asking if we need any help. Not pushy. Gave us information we needed then left us to continue looking. Ordering and paperwork done quickly. Very friendly service.

Well laid out shop, good information boards, knowledgable staff.

Friendly service - listened to what I wanted and showed me options that were relevant to me. Good choice of options and timely delivery

Kim Wogan was very good and knowledable and attentive. Top class service.

The salesman was friendly without being pushy and had excellent knowledge of the products we were interested with.The salesman explained everything when we placed the order regarding payment methods and delivery procedures and made the whole process easy.The only thing I was unhappy with was spending that amount of money and then being charged £39 for delivery.

Geraldine made the whole experience a pleasure. We have been bed shopping for over a year and never quite worked out what we want or need. Geraldine's advice and assistance made the difference between us walking away again and making the purchase.

Geraldine who helped us once we entered the store discussed what we were looking for with us and helped us to identify a mattress and bed in this way, this made the store much more manageable and we were able to make a decision easier. The team was also flexible around the fact that we are awaiting to sign contract on our house.

Excellent attentive service