Dreams - Farnborough

On our first visit to the store, the assistant Donna spoke to us about your products in a clear, informative manner and with no push to sell. This was really good as we very rarely purchase on a first visit. We came back the following week and the same assistant Donna recognised us and assisted us as we were now ready to purchase. We went back to the store because of Donna

We found a bed frame easily and as return customers we knew about the sprung slats. However, we have had two different grades of memory foam mattresses. The two ladies where knowledgable helpful and friendly helping us to decide on mattress type and if sprung slats are needed. The lady who did the paperwork was helpful and clear about delivery times too. We left two other shops due to the pushy over zealous staff.

Efficient. No issues

Members of staff were extremely helpful and especially Donna.

Simon met us as soon as we entered the shop and stayed with us througout whilst we tried various Tempur mattresses. Admittedly we were the only customers at the time and other staff were available, which meant that Simon would not need to have left us had other customers appeared. We did not feel pressurised or rushed to place an order.

Good precise service with easy to understand advice.

the sales assistant geraldine was extremely helpful and knowledable and nothing was too much trouble

I was helped by Sales Representative in choosing the right product and did his best to arrange quick delivery. Bed and Mattress was good value for money. Staff was very friendly.

Our assistant Kim was extremely helpful and friendly. Listened to what we were after, asked questions to establish exactly what we wanted and helped us find the perfect bed in no time. Store was clean and well air conditioned - a bonus on a very hot day. Quick, easy and fuss free browsing and purchase.

Friendly patient knowledgeable staff who weren't pushy! I came back 3 times before making a decision and saw 2 different sales consultants both were excellent