Location
Unit 6, Solartron Retail Park,
Solartron Road,
Farnborough, EN GU14 7QJ
By Susan w | 7/12/2021
Very helpful over the phone and knew the products well.
By Debbie | 7/11/2021
Staff very knowledgeable
By MikeyB | 7/11/2021
We had help all through the process by the store manager and sales team
By Carol T | 7/11/2021
Sales Assistant met me at the door and guided me through my purchase. A very knowledgeable member of staff who took her time to ensure that I bought exactly what I requested.
By Kevin D | 7/11/2021
Kavitha was excellent - she offered help as soon as we walked into the store, took us to the computer-bed (I can't remember the name) to help us with mattress selection, and allowed us to try the suggested options. She wasn't at all pushy and didn't try to get us to buy a more expensive mattress. She engaged well with our son too, and made him feel relaxed - meaning mattress shopping was easier for us! It was a pleasure to be served by her.
By Leanne | 7/10/2021
Myself and my partner were really satisfied with the level of service we received by the sales assistant. He was very knowledgeable and had a lot of patience with us as we were flittering between decisions. Beverages were offered and even whilst sitting down placing the order the fan was placed onto us when I mentioned I was feeling warm. We learnt so much about mattresses and correct bed bases, he was so attentive and genuinely wanted to help us pick the correct base and mattress rather then just wanting to have our money.
By Sammi | 7/10/2021
Mike was helpful, sorted our needs brilliantly. The shop didn't have good ventilation but gave us a bottle of water because it was humid.....you really need the shop to have better ventilation!!! Mike was pleasant and very helpful indeed, it was his knowledge and personality that got us to spend so much money, nearly 2k wow, beds are so expensive...
By Ruth | 7/9/2021
I would like to highly recommend and commend Jason, the Store Manager at Farnborough. He was welcoming, very knowledgeable, patient, genuinely interested, very professional, explained everything so well, was respectful and considerate. I could not fault the service he gave. Top marks.
By Marco Nog | 7/7/2021
I felt special, the service was wonderful, the guy who attended us realized that we spoke in Portuguese and started talking to us in our language, it was much easier to understand and explain what we wanted
By Surround sound!!!! | 7/6/2021
Cos Karen was good, patient and considered both our needs/wants.