Dreams - Farnborough

Assistant (Alex) joked he thought I was older than the age bracket I selected to use the test mattress/sleep clinic - this was overly familar and although said in a joking way quite insulting and I nearly left. Only buying previously from Dreams (not this store) and knowing what I wanted kept me there.

Assistant (Alex) joked he thought I was older than the age bracket I selected to use the test mattress/sleep clinic - this was overly familar and although said in a joking way quite insulting and I nearly left. Only buying previously from Dreams (not this store) and knowing what I wanted kept me there.

Assistant (Alex) joked he thought I was older than the age bracket I selected to use the test mattress/sleep clinic - this was overly familar and although said in a joking way quite insulting and I nearly left. Only buying previously from Dreams (not this store) and knowing what I wanted kept me there.

Assistant (Alex) joked he thought I was older than the age bracket I selected to use the test mattress/sleep clinic - this was overly familar and although said in a joking way quite insulting and I nearly left. Only buying previously from Dreams (not this store) and knowing what I wanted kept me there.

Because of the Covid 19 situation I had taken time to view products online and then make a shortlist for viewing at my chosen store and booked an appointment to view the chosen items. I received a confirmation of my shortlist via email. However when I arrived I was informed that the store had not received my chosen shortlist and although I showed them the email was told that they did not have those items in store. I hadn't appreciated that the chosen products would not be available at the store and consequently had to view the products that were being offered in store and make a decision on the selection on offer. I would have preferred to be able to view the chosen items from my shortlist. That said, all staff and in particular Karen, were very friendly and helpful.

Because of the Covid 19 situation I had taken time to view products online and then make a shortlist for viewing at my chosen store and booked an appointment to view the chosen items. I received a confirmation of my shortlist via email. However when I arrived I was informed that the store had not received my chosen shortlist and although I showed them the email was told that they did not have those items in store. I hadn't appreciated that the chosen products would not be available at the store and consequently had to view the products that were being offered in store and make a decision on the selection on offer. I would have preferred to be able to view the chosen items from my shortlist. That said, all staff and in particular Karen, were very friendly and helpful.

Because of the Covid 19 situation I had taken time to view products online and then make a shortlist for viewing at my chosen store and booked an appointment to view the chosen items. I received a confirmation of my shortlist via email. However when I arrived I was informed that the store had not received my chosen shortlist and although I showed them the email was told that they did not have those items in store. I hadn't appreciated that the chosen products would not be available at the store and consequently had to view the products that were being offered in store and make a decision on the selection on offer. I would have preferred to be able to view the chosen items from my shortlist. That said, all staff and in particular Karen, were very friendly and helpful.

Because of the Covid 19 situation I had taken time to view products online and then make a shortlist for viewing at my chosen store and booked an appointment to view the chosen items. I received a confirmation of my shortlist via email. However when I arrived I was informed that the store had not received my chosen shortlist and although I showed them the email was told that they did not have those items in store. I hadn't appreciated that the chosen products would not be available at the store and consequently had to view the products that were being offered in store and make a decision on the selection on offer. I would have preferred to be able to view the chosen items from my shortlist. That said, all staff and in particular Karen, were very friendly and helpful.

We brought a tv bed & mattress from dreams & the Portuguese man that served us in Farnborough was telling us we needed to turn our mattress every 3 months because it will go flat as ( we are not skinny) 😱 I’m well aware that I’m not skinny but I found it very rude to be honest & very uncomfortable

We brought a tv bed & mattress from dreams & the Portuguese man that served us in Farnborough was telling us we needed to turn our mattress every 3 months because it will go flat as ( we are not skinny) 😱 I’m well aware that I’m not skinny but I found it very rude to be honest & very uncomfortable