Dreams - Farnborough

Karen took the time to understand what we were looking for. She answered all our questions intelligently. And she was very patient as we decided which mattress to go for.

Member of staff was very helpful friendly , explained all products to us .we felt safe in the store thank you

Although the sales people were very busy we were shown the range of mattresses we wanted quickly and efficiently while being given the time to thoroughly try them out and satisfy ourselves we were making the right choice.

Rylan was very helpful in showing your products and we did a test on on the mattress support bed

Karen @ Farnborough branch very nice friendly person I will keep returning to

The lady who served us was brilliant x she wasn’t pushy like normal sales assistants x she was just very helpful when we needed to ask advise

Jason later knew store manager was amazing ! How lucky were we he was just available. Brilliant customer service and understood what we were after immediately didn’t try to oversell and just pitched it right Thank you !

I liked the service and help given by the staff. They worked as a team advising each other on other ways to help me get my order processed

The assistant was very helpful and found us a mattress to meet our needs

Overall it was the outstanding assistance provided by Rylan. He listened to our needs, offered suggestions and allowed us the time to try different options. At no time did he pressurise us into a sale, even leaving us for time for my husband and I to discuss the avaliable options. On testing different mattresses, he suggested pillows which were suitable to our sleeping patterns and temperatures. All of which achieved a successful sale and positive experience.