Dreams - Truro

I had no idea what type of mattress and pillow I needed the assistant was very informative and helpful (Nina). I liked the computerised 'sleep' station. I was given information and choice.

Got what we wanted and was helped alot by the assistant

I went to the Truro store in Cornwall and was served by a man called Austin he was extremely knowledgeable and had been there for 9 years he was a lovely chap and after nearly two-and-a-half hours we came away with a bed and a new mattress I was so impressed that I also bought another mattress for king-size bed I would highly recommend this store and I would definitely recommend Austin it was lovely to find somebody who knew what he was talking about

the salesman,Austin,was patient,friendly,knew his product & could'nt have given better service

Austin was very helpful, he had just the right amount of helpfulness without being intrusive. He was very skilled at using dream machine and helping us sort out what our requirements actually we're.

Daniella was very friendly and was happy to help me she also gave me plenty of time to look around. She had a good knowledge of the products.

The sales assistant seemed very knowledgeable and imputed the information regarding what we required for our son onto this specialist computer giving his height and weight, which gave us three choices of divan beds and the mattress we thought suitable for him, he was very polite and attentive.

What I wanted was available, with sufficient options. Geoff was knowledgeable, friendly and helpful.

Very friendly and knowledgeable staff at Truro store (Chloe)

Before visiting the Dreams store in Truro, we were really unsure about the type of mattress we needed as my partner has back issues and we felt that we preferred different types of mattresses. We used the bed scanner in store and that made us feel more confident that the mattress would be better suited to us. Having only a limited number to try was a big relief and after trying them out, we are really confident that we've made the right decision. (The 40 night trial, also gives us peace of mind, yet we're confident we bought the right mattress). The store manager (Geoff, I think his name was) was extremely knowledgeable and his experience in conjunction with the scanner made the whole experience less intimidating. We had imagined that it would take us a long time to find and decide on a mattress and bed to buy, but on the first day of our search, Dreams was the 2nd store we went into and we ended up buying everything then and there. We've already recommended the store to our family.