Dreams - Truro

very professional service

Very good customer service by a gentleman called Austin who could not have been more helpful if he tried. Brilliant

Our salesman Austin had a very good knowledge of all the products and was very helpful in showing me the best types of mattress for my particular needs, He made me feel confident that I had made the right choice without being pushy or trying to oversell the product. MY husband, who is not easily impressed, remarked on how good the service was and how helpful Austin was.

As soon as I entered the shop I was seen Immediately and was asked to sit down. The name of the assistant was Geoff. He was extremely pleasant throughout my visit my visit. I told him what I was looking for and he immediately took me to the perfect bed. I lay on it and it was absolutely perfect. G

Items required were well displayed. Prices were so reasonable and the assistant (chloe) was friendly and very helpful.

Sam the assistant was very helpful and gave us space when he felt necessary

The customer service was second to none; i was expecting delivery of the mattress but lady advised it was available to take home there and then, which was brilliant. everything about my experience was great, 2 ladies even carried the mattress to my car. Great service and ladies were lovely.

From the minute I walked in the door to making the purchase the staff were excellent. Austin spent ages with me advising, showing me the relevant stock and ensuring that I was fully satisfied and that the mattress I bought was correct for me specific requirements. An excellent member of staff and a credit to your company.

Austin introduced us to the options then let us get on with selecting the matress of our choice, he then explained the options and the deal was done in a very satisfying twenty minutes.

From the moment I walked in the door I was welcomed with a smile. Excellent service from Austin who took me through all options for what I needed. He was dedicated to making sure I was satisfied with my purchase and that it was perfect for me. Couldn’t thank him enough. Very friendly staff and excellent knowledge of their stock.