Dreams - Truro

The staff were friendly and Knowledgeable. The store was well laid out and very easy to navigate. All in all a very pleasant experience

Great selection and good service when we needed it, no pushy sales we were given all the time we needed to look around.

I was served by Sam at the Truro store. Very knowledgeable and approachable. Good sense of humour and easy to deal with.

staff were very helpful and polite. store was nicely laid out and easy to see all of the products, thankyou

The advisors product knowledge was good, he was very helpful and polite and even offered us a drink as it was a hot day.

Pleased with the value.

We were seen by Jessica, she was very friendly and attentive. Very polite and knowledgeable, we had a question that she went away to research. As a big purchase cost wise, we spent quiet a lot of time in store and returned a few time during the day as part of our deliberation. Jess's colleagues in store were equally friendly and helpful. We explained what we thought we were looking for and Jess took us to the mattresses that met those requirements. No one was pushy. Overall it was an enjoyable experience. Staff credit to dreams. It is a strange experience lying down to try out a mattresse in store, especially as you need to try for awhile, we weren't made to feel awkward or intimated by staff lurking.

The staff were friendly helpful and informative and you came up cheaper than benson for beds, I made three visits during a renovation proses and on every visit the above statement applies.

Our current mattress is a Vi-Spring Tiara and it is just 9 years old. We live abroad for 4-5 months a year but already this mattress does not give us a good nights sleep. We went to the shop only to look at mattresses and to determine what type of mattress we thought we needed. Having read many items on the internet I felt like we would be looking at one of the new foam mattresses like the Eve type. We were shocked to see that you had one of these in store for us to try. However the Eve did not feel right for us. By this time Geoff, your assistant was involved with us and after listening to his advice we tried our the Temper ones. We feel certain this will meet our comfort needs and we were pleased to hear that Dreams have a policy where if we find an exact match at the same price, we can apply for a refund. With that said we signed up there and then.

We found the store to be well laid out and were encouraged to spend as much time as we wanted on the beds. We were given two pillows of our choice so the experience was made more real to us. Austin was friendly, polite and listened to our needs. He was very knowledgeable about all the beds we tried and it helped enormously. We never felt pushed to purchase.