Dreams - Truro

Excellent friendly service, great choice of products and the prices were very competitive. The service wasn't rushed and the staff member gave lots useful of advice, explained the various differences in the products and specifications and did not pressure for a sale. The delivery time was very fast and I was able to take away one of the three purchases the same day. I was given free items along with the purchases I made and great discounts on the items too and the staff member loaded the item into the car for me too. I'm very pleased with everything and would definitely recommend the Truro Dreams store and would buy from the store again in the future.

Wide range of products to choose from

We were given the time and space to browse on our own but the assistant was nearby if needed and would check back with us anytime we wanted guidance or information. We did not feel pressurised at all and the visit was very relaxed yet productive. We left the store feeling confident that we had made the correct choice having been given all the details we required.

Jessica was very helpful and friendly, had good product knowledge and was able to answer all of our queries.

The service was excellent. Very efficient and knowledgable, friendly, empathetic. Dealt with our non-standard request immediately by phoning the supplier for an answer to our requirements which produced a positive result. This facilitated our ability to place an order there and then. The store assistance was to a level that proved the company had supported staff with continuous training and motivation. We received new information to assist us in our understanding of the products available. Our experience was way superior to any other retailer in recent times. We would like to nominate Chloe as an absolute treasure. Keep hold of her because she has exceptional skills.

Polite efficient service.

I was impressed with the service from the welcome I received even though my first visit was 10 minutes prior to closing, to the care taken with planning the delivery to my tiny and awkward to access home. The staff were professional, knowledgeable and followed up my request when the bed I had chosen was not yet available. Thank you.

Early delivery was unexpected service in store excellent

Good customer service quality products

Your salesman Sam Raby at your Truro branch was a pleasure to deal with - he was polite, helpful, informative and was in a position to answer all our questions He is a credit to your company.