Dreams - Truro

The person we delt with was called Lucy. She welcomed us into the store. Left us alone for a while and then asked us if we needed help. She then help us but not pushed us, ideal really felt pleased with her friendly attitude. We often go to shops were your pounced on straight away with pushy sales attitude, that instantly puts us off and vacate the premises. If all sales representives were like Lucy sales would reap rewards with her friendly attitude. Many a time I have walked out of a pushy sale assistance , dammed annoying. But Lucy is a credit to your store.

Austin the assistant was very knowledgeable about the range of bed frames and mattresses. We felt like we had his undivided attention. He didn't make us feel rush d or pressured to buy anything. He often us drinks especially as our 8 yr old son was getting bored.

A excellent & friendly service. Very helpful & had good understanding of our needs.

The friendliness and knowledge of Lucy.

The assistant was very informative, on hand to help us without being pushy. She was very friendly, offered us refreshments and made us feel very at ease.

excellent attention first class knowledge of products was not rushed or pressured into buying

Having never bought a bed before, the advice and help offered in the Truro store by Lucy was great. She explained different mattress and pillow types clearly and ensured we found the right mattress for us - and pillows too! She was really good at helping us understand all the options and seeing what we needed.

The staff member was very helpfull and it was no trouble at all for him to help with our needs, up and down the stairs a couple of times for us.

Alan who was professional but friendly Helped us decide what to buy and made us very comfortable Left the store satisfied.

Friendly welcome and just the right amount of information given, very high level of product knowledge, asked questions, established our needs effectively and made excellent product recommendations which suited us ideally. Narrowed down our choices and made a buying decision so easy. A very pleasant and enjoyable shopping experience.