Dreams - Truro

Very friendly helpful staff

very knowledgeable and helpful. Although we visited other store we bought here because he was helpful, did not push us to the most expensive product and spent a long time explaining the different beds in detail. Altogether a pleasent experience and a professional salesperson.

ASSISTANCE WAS READILY AVAILABLE AND THE PERSON WHO HELPED US WAS FRIENDLY, POLITE, HELPFUL EFFICIENT AND CHEERFUL, ALSO HAD A SENSE OF HUMOUR.

The service we received from the sales girl Lucy was brilliant. As we are expecting our first child she made everything easy to understand explaining the different mattress technologies available...as my wife will soon start to get a bigger baby bump, this advice was brilliant help. All in all a great experience from a friendly member of staff.

AMAZING STAFF

I was made to feel welcome as soon as I entered the store. I was offered time to have a good look at the mattresses and to take time to try them out. Everything was clearly explained, in a friendly way.

We was highly satisfied because the assistant was so helpful and knowledgable in all aspects of purchasing the base, mattress and headboard. He wasn't pushy at all and it didn't matter how many beds we tried. He just made suggestions to which one we tried next. He couldn't have been more helpful. We would definitely recommend the store that we shopped in.

I think all my preceding scores explain my experience which was excellent. Just one point that could be significant (certainly in my case) is that the information about VAT relief wasn't given at your store - although I had said that I suffered from a bad back, but probably didn't use the word 'chronic' at that time. In fact I found about about that at a different store (selling different makes) when I mentioned my condition. But as soon as I mentioned it to your salesman he gave me full details.

Staff were extremely helpful can't wait for my bed!!

The assistant let us look around and did not rush us or try to push the wrong bed to our attention.We were offered tea or coffee while they were processing our order.They told us to take our time in checking our order was correct.