Dreams - Truro

I love Dreams in Truro My store they are s,ooooooo helpful nothing is too much trouble for them i am very impressed by the staff there. also when my purchase arrived the delivery man was very helpful too i am disabled and he was very helpful and put my mattress on the bed for me. VERY IMPRESSED by the standards you keep, very rare these days. THANK YOU, Mrs U Belfield. ten out of ten

Geoff. Who served us, was very patient with us and our two children. He gave us time to lay on and sit on the type of different mattresses we suggested that we needed. Ie firm sprung etc. He did stand there and watch us he let us have a little time and then came back and showed us what else we could afford. We didn't feel any embarrassment when we said we couldn't afford a certain price and Geoff said that's ok then lead us to a price range we could. Really pleased.

The attention given of. high standard and made the experience very satisfactory. The only problem was that the exact goods we wanted were not available.

The staff at Dreams were first class from the moment we stepped into the store. We would say first class service from every aspect. Could not fault it.

The sales staff left us to browse when we first arrived and were ready to advise when asked. Our questions were answered competently and researched if the salesman didn't have the immediate knowledge. Products were easy to access and the sales space uncluttered. There were some interesting ideas for accessories.

I was given all the information about the beds in store and left to make my own decision without any pressure

Absolutely brilliant. Austin helped me choose the right mattress and helped me with the purchase as well as explained about togs so I knew which duvet I required.

Very friendly staff, especially Sam who helped us through the minefield. Offering us coffee. Beds on offer were to good not to take up. Sam left us to ourselves to experience the beds on offer after a very good explanation and came to assist us when we had made our choice,only after double checking the purchase we where about to make was correct. Many thanks Dreams, oh and Sam.

The store was welcoming, bright and clean with a wide range to choose from. The assistant was very friendly, helpful and very knowledgeable. She gave us time to look at all the options and make our choice. She explained the whole process re purchasing, delivery and exchanging the mattress if it did not suit. We were impressed.

Assistant was very helpful, had lots of product knowledge but crucially gave us the space to decide what we wanted without the hard sell you can experience elsewhere.