Dreams - Truro

The products were easy to try. We were met by a very friendly assistant who willingly explained everything but wasn't in our face. Tracked us but didn't hassle us. Then when we had made our decision supported us and didn't try to push anything else on to us. He was friendly, efficient and very helpful.

I was highly satisfied with the young gentleman who served me because he provided information upon my arrival but did not hover around too much which allowed my partner and I to discuss our thoughts in private whilst the salesman was within view when I had a question. He offered us tea or coffee. The store and loo was very clean and we were not rushed to purchase.

Austin could not have been more helpful. He was very professional and answered all our questions clearly and concisely, and did not "oversell", allowing us to decide

Friendly customer service, plenty of product knowledge from employee. Very satisfied with service. Quick and easy purchase

Has been a while since we bought a bed,. We were welcomed but allowed to browse, without being pressured.. When we had looked around, and decided which item we wanted, our questions were answered, and the purchase went ahead. The staff were all helpful and friendly

Serves by Store Manager, Geoff, who knew his products inside out and able to explain clearly the difference between some of the things we were comparing. Also very natural, no forced 'salesy' robot. The bed and mattress we chose was excellent value and we are very happy

The staff were friendly and well informed and we ended up with new beds.

Bright and clean store. Well laid out and products clearly labelled with price and quality. Helpful staff but not "pushy".

Very helpful and informed staff who were not just knowledgeable, but friendly and able to offer excellent and sensible advice regarding our purchase. There was a combination of professionalism and good humour which made the whole experience a pleasure. We were happy to blow the dosh Dreams!!

Opportunity to try each mattress in turn in order to make sure we made the right choice. Help was at hand throughout this experience and detailed advice given. At no time did we feel pressured to purchase. We were also impressed with the range of choice on offer. Our assistant was both friendly and helpful throughout. We were also very pleased that the company offers a used bed disposal service.