Dreams - Truro

The member of staff was excellent.

The assistant was very helpful and friendly and made the whole experience a pleasant one

Served by a lovely chap called Austin in Truro who was great, no hard sell just good advice. Social distancing/sanitising was on the ball and we are very excited for our new bed to arrive

Excellent customer service attentive staff. Professional attitude and not overbearing. Provided suitable support and advice when necessary. Pleasant and polite staff. Efficient service

Brilliant knowledge given and great help to find the perfect mattress

Austin was very friendly, he explained the measures in place for the covid guidence and allowed us time to browse until we were ready for his help and information. He demonstrated the guest bed I chose and advised me on mattress types he also showed me the colour range and suitable headboards.

I phoned the Truro store to enquire if they had any mattresses in stock for collection same day as my terminally ill mum had a very uncomfortable mattress. Austin found me a great mattress at a great price that ticked all the boxes. On visiting the store the young woman that served was also really helpful. As a previous retail manager I would say that these 2 people are a credit to your company.

Great service. Loved the sleep analysing machine.

The assistant was very helpful and listened to what we wanted. He explained himself well and we didn’t feel pressured into purchasing anything.

The member of staff, I believe he was called Austin, was very helpful. Any queries we had he was able to answer. He checked if there was anything he didn't have the answer for and quickly returned with the information. He was efficient and ok that we took our time to make a decision. Making the order was straightforward and made again very efficient. I'm now awaiting delivery and hope this will be as smooth as making the order. I would definitely return to store when looking to order again.