Dreams - Truro

The member of staff couldn't have been more helpful. He manage to make us feel relaxed and important whilst maintaining a good sense of humour. He knew his beds and mattresses and was able to steer us in the right direction in choosing just the right combination of the two. Just because of this, that is why we choose dreams over another store.

Lucy was extremely efficient and friendly, but not all all "pushy". She knew about products we were looking at and was able to give us very good guidance. Overall an unexpectedly pleasant shopping trip.

As soon as we entered the store we were given a warm welcome and we were offered refreshments within 5 minutes of browsing. The store was methodically laid out and was given a wide range of products to view, and we were able to consider which items suited our needs. This was helped by the assistance of the friendly staff who had very good knowledge of the products on sale. We were also given advice on how to best put together the bed that we purchased. They also left us to browse at our leisure without being too pushy, but were able to assist us when required. A good and friendly experience all round.

No pressure but available to answer our questions and very friendly staff

James was very helpful without being pushy. Giving advice when needed then leaving us alone when needed.

We were greeted in a very friendly manner as we walked in, given really helpful advice when we wanted it and left to browse and try the beds without any 'hard sell' tactics. We were also offered a cup of tea whilst browsing which we refused at that point but accepted when we sat down to place the order. the tea was really good, made with fresh milk in a real mug! (these things make a difference!).

Knowledgeable sales person who was not pushy, efficient, friendly, approachable and funny. The whole visit was stress free and entirely positive.

The assistants were not too intrusive and gave me plenty of time (alone) to consider my purchase.

Austin was very quick to offer assistance if required. Our order was processed promptly. He arranged for cups of tea for my husband and I whilst he order was finalized and processed (which were made by a colleague) - excellent tea!

The girl that served me Lucy was very bubbly and friendly and knew everything I needed to know, I was really I'm impressed with the fact that she still have her this same effort when she knew I was going for one of the cheaper mattresses in the shop.