Dreams - Truro

Austin helped us finding the right bed and mattress, making us try different options and explaining all the features, highly understanding and meeting our needs.

We arrived before closing, and Lucy was more than happy to assist us well past closing time, even though the commission was going to one of her colleagues. Overall very satisfied with the service. Delivery was problematic, and it would be vastly easier if delivery could be booked with a time slot.

We were welcomed straight away and advised how the shop worked - with the different firmness and colour codes etc. We were offered tea or coffee which was a nice touch and encourage to try out the different firmness to find one that suited. It was nice to then be left to look around ourselves without someone hovering over us (I personally much prefer it that way). Once we had made a decision we did not need to wait and were help at once to complete the process. It can be overwhelming when you go in store and see so much choice but the whole process was made easier by the staff.

I found the product I required at a reasonable price. I don't need it immediately do am happy to wait 3 weeks for delivery.

Good products and well trained knowledgable staff who made contact with us quickly!

the staff were very helpful and new a lot about the product they were selling

The store assistant James spent a lot of time with us and was very patient and helpful in informing two people who had never bought a bed before!

The sales assistant was very helpful and knew the products well. He made us feel at ease and gave us confidence in what we were purchasing.

I found Salesman very efficient and helpful which made the purchase very easy and less stresfull

Our assistant Austin was exceptionally helpfull and friendly, he spent lots of time helping us make the right decision on our new matress, gave lots of helpfull guidance and even made us both a cup of tea while we were deciding. Friendliest staff on the high street!