Dreams - Truro

I was buying guest beds and as this was a functional purchase rather than something I had spent a lot of time and effort on I was not emotionally invested enough to be highly satisfied. I was impressed with assistance I was given but overall the experience was not ‘Wow’.

Mattress that we wanted has been discontinued so had to get the ex display

Until I've used the mattress it's difficult to say I'm Highly Satisfied with the experience. If the mattress proves to be a success then some scores might be altered

Although I believe you do need to pay for top quality I think the prices are slightly too high.

Wish they carried more stock, although the store did the best they could to get it in ASAP. Delivery couldn’t be arranged in time so I had to collect it.

I haven’t received my order yet so satisfied so far

I was uncertain about my requirements but was allowed to try various items. I felt that I was shown the most expensive items first although this was probably the right decision.

I thought it unreasonable to have to pay for the item to be brought into the house and set in situ.

The store was being upgraded and all products were squashed to give room for decorators. Husband tripped over a moving board and wires were across the front entrance with skip outside. If more was done to hide this the store wouldn’t look closed and more people may have been in there. Delivery times could be bit quicker but the two staff working were friendly enough.

It is currently undergoing a refit - so although open it was messy & if we weren’t careful we could have tripped over the workman’s stuff - I did nearly on a roll of tape