Dreams - Truro

Alexandra was really helpful, she was efficient but at the same time chatty and friendly. We enjoyed the sleep science test, and were given ample time to browse divans and frames before sitting down to make the purchase. All in all very pleased with the service.

Very polite, friendly and helpful. Good overall knowledge of products.

From my initial call to the store to enquire if booking was needed to the actual visit in situ the customer service recieved was excellent . Very good product knowledge advice given along with the opportunity to experience 'try before buying ' certainly helped with my purchase decision. This was my first ' out ' shopping experience since lock down restrictions lifted and was feeling very apprehensive however the customer service and welcome recieved made it a very enjoyable and satisfactory visit - thank you

Geoff was great

We visited the Truro store. We were the only people in there. Had a lovely and warm welcome. Showed us what we may like after telling him what we were looking for. Ended up changing our mind and found the perfect bed. Such brilliant product knowledge and a really friendly manner. I hate when sales advisors are pushy, but felt very comfortable in store. Also got to see which mattress would be best using the special system and found the best one for us. Such a great experience. Was lovely to be offered water when we were at the desk paying as the store was really hot and we had our masks on. I cannot remember the mans name, but he was the store manager. Please thank him for such a great experience!

Daniela was wonderful and so helpful. Brilliant service

Manager had excellent knowledge of the mattress products that would fit our requirements and gave great advice re returns policy if needed.

I have placed a order for £3,000 at your Truro shop all because of a young lady that works at your Truro branch called Alexandra ,her knowledge was first class and her customer care was second to none ,she is an asset to your company THANK YOU

Went extremely well - very knowledgeable and no hard sell

Went extremely well - very knowledgeable and no hard sell