Dreams - Truro

As soon as we entered the store Daniela asked us if we needed assistance and pointed out the health procedures you have in place for us to follow. I then explained why we were visiting the store and she explained the ‘test bed’ system. That was an interesting process which resulted in a recommendation we didn’t expect but it turned out to be correct. Daniella then showed us around the list of mattresses recommended before leaving us to browse ourselves. We revisited the list and mad up our mind before returning to her to place the order. She explained all about our order and the delivery system before I was asked to check the order details and pay. Very satisfactory experience. Your training system works.

My mum and I visited the Truro store. Forgive us we have forgotten the young ladies name, however, she was incredibly kind, informative, friendly and knowledgable with regards the products in store. We felt well looked after and cannot thank her enough with regards her patience. My mum is deaf and palliative!

My mum and I visited the Truro store. Forgive us we have forgotten the young ladies name, however, she was incredibly kind, informative, friendly and knowledgable with regards the products in store. We felt well looked after and cannot thank her enough with regards her patience. My mum is deaf and palliative!

The person who guided me through the in-store process was friendly, clear, professional, helpful and warm. The product range was excellent and the details were explained in a clear easily understood way. I got everything I could have asked for from the branch and so felt no need to visit the alternative shop across the road.

The person who guided me through the in-store process was friendly, clear, professional, helpful and warm. The product range was excellent and the details were explained in a clear easily understood way. I got everything I could have asked for from the branch and so felt no need to visit the alternative shop across the road.

Excellent service; assistant answered all my questions fully - she knew her products - I was given plenty of time to wander around the store trying out as many beds as I wanted. Service and attention could not have been better. I was offered a bottle of water more than once. All financial offers were clearly explained.

Excellent service; assistant answered all my questions fully - she knew her products - I was given plenty of time to wander around the store trying out as many beds as I wanted. Service and attention could not have been better. I was offered a bottle of water more than once. All financial offers were clearly explained.

We wanted to have the customer shop experience rather than doing on line. We walked in said we wanted to look independently and we were allowed to...we walked around the very good display of several types and prices of mattresses we were looking for and we'd chosen, purchase and got an order delivery date within 15 minutes...how easy was that ! For a product that was going to last for a recommended period of lasting no more than 8yrs ...very impressed !

We wanted to have the customer shop experience rather than doing on line. We walked in said we wanted to look independently and we were allowed to...we walked around the very good display of several types and prices of mattresses we were looking for and we'd chosen, purchase and got an order delivery date within 15 minutes...how easy was that ! For a product that was going to last for a recommended period of lasting no more than 8yrs ...very impressed !

Excellent service; assistant answered all my questions fully - she knew her products - I was given plenty of time to wander around the store trying out as many beds as I wanted. Service and attention could not have been better. I was offered a bottle of water more than once. All financial offers were clearly explained.