Dreams - Truro

Great customer service from new starter who really took the time to u sweat and my needs and was very patient with my toddler.

lovely friendly service think it was Lauren that served me

Friendly knowledgeable staff

Prompt knowledgeable assistance - care taken to explain features

We had Mike deal with our purchase (Unsure of his surname but he said he’d returned to work 11 weeks ago at the Truro store, used to work for courts furniture and had a wife named Zoe). Mike was absolutely amazing. He took the time and effort to understand everything we were looking for, he considered our budget and did not make us feel pressured to buy anything at all. He went out of his way to find us the best possible deal, especially after I raved about the tempur pillows we were testing the beds with. Whilst we were finding out what type of mattress suited us best with the amazing special machine, he entertained our two girls with the moving beds. We both came home and raved about his customer service and how brilliant he was. I hope this can be sent to the Truro store and his excellence be recognised.

I have a disability and it was imperative that I took my time to find the right mattress for my needs. I also find it difficult to make decisions and get upset if I feel pressured. Laura was incredibly kind and patient, and made me feel relaxed and valued, which enabled me to make the right choice.

Staff very helpful, very informative Pleased with my purchase

The store is easily accessible, it is bright and clean and laid out well. The beds and mattresses are of good quality.

Very satisfied with the knowledge of the considerate sales assistant. His patience and experience were very helpful in helping with the decision to buy the specific bed frame. At last a store that upholds the philosophy of excellent customer service. Many thanks from a grateful customer

The assistant (Kioni?) was extremely helpful and friendly and put us both at easy. She was knowledgeable and very clear.