Dreams - Waterlooville

We were not pressured at all into making a decision and the sales lady was excellant in understanding what we wanted and what we were looking for

I tried to call the Store during the day to find out the closing time for bank holiday Monday but there was no reply (I guessed they were busy with customers). A short while later my phone rang and it was Colin from Dreams returning my call even though I did not leave a message! Fantastic service! We were welcomed instantly by the gentlemen in Store. In particular a gentleman called Colin who made us feel welcome and gave us some really good advice about the bed we tried out. Very knowledgeable and extremely friendly service provided.

Found the style of bed i liked online. Went in store to view a model of it and try out matresses as i wasnt sure and was quickly helped to find the best one for me. Was in and out in ten minutes and it all came under my quite limited price range. Staff were able to guarantee me the best deals. Very satisfied with product, price and staff helpfullness.

The sales assistant Colin was very helpful, knowledgeable and friendly

The store salesman was very polite and not pushy. He was happy to listen to our needs, and showed us lots of beds and explained all about the product. The salesman neme was Mr Colin Lovell.

On entering the store we were greeted and offered help by Shaun. Shaun was a friendly, down to earth, understanding person he helped us and explained to us the differences between specific beds and mattresses. He showed that he had a lot of knowledge on all of the products he was talking about. He went through and answered all of our questions and did so quickly and efficiently. I will definitely be recommending this store after my 2 times there.

Matt was very friendly assisted in showing me products explain options available and alternative and helped save time in claiming cash back via online site. Great service instore.

We found a particular mattress on the dreams website but wanted to try it out before making an online purchase - having a store nearby makes this possible! Colin and Matt gave us the details we needed to enable us to pick the right mattress for us.

You had the product I wanted

Store 810 Colin was amazing. I work in a customer focused industry and value good service.. Colin firstly made an effort to welcome us to his store and offered assistance straight away. He quickly established our needs and budget and before long we have tried all products that would meet our needs. A very pleasant retail buying experience. Even with a technology issue Colin still managed to assist us to complete our business. We feel we had great service throughout the visit. We have yet to receive our order so can not comment on its quality.