Dreams - Waterlooville

As soon as I entered the store I was offered assistance, and a drink. I was shown the products I was interested in, and any questions I had were answered. I was able to order the bed frame on my first visit, to take advantage of a free pillow offer that was on that day, and able to return with my partner the following day to choose a mattress to add to the order. There were several delivery dates available to choose from, and it seems it'll be easy to push the date back if necessary which is handy as I have not moved into the house yet, so in case of delay with that I'm comfortable.

As we were not too sure of what we were looking for the sales assistant was extremely helpful in helping us choose the bed that fitted our need

I had an idea of the items I wanted prior to visiting the store by looking at the website online. I was very pleased that the bed frame was on display, (and in the colour I wanted), and the mattress was also available for me to try out. The sales assistant, Colin, showed me how easy the lift up side of the bed was to operate and explained about the bed building service available. I was encouraged to get a 4’6” rather than a 4’ bed due to the wider choice of bedding available and also bought two nice new pillows. Delivery options were fantastic as I’m far from being ready to take delivery as early as I could have had it. So far, a very satisfied customer. Very satisfied

Shaun of Dreams Waterloovile could not have been more helpful There was no pressure to buy and he did not try to push the more expensive products Shaun understood our needs and worked with us

Colleagues were friendly and knowledgeable

I used to work for Dreams and the new systems seem far superior. The ease of getting the good ordered and the credit was a blessing. The staff, and manager, at Waterlooville store were great. Friendly, knowledgeable and helpful.

Jaz was very knowledgeable about all the products we were interested in, we did not feel under any pressure to purchase. We brought a bed frame and she told us all about the tempur mattress we came home to discuss this item as it would be a big purchase. We did decide not to get it yet but it is certainly something we will consider in the future and will go back to see Jaz.

Very Helpful member of staff- Colin. Gave us lots of options and gave us time to make decisions.

Colin the guy who assisted us was very helpful and was a big reason why we brought the bed and mattress

Colin who served us was extremely helpful, and knowledgeable