Dreams - Aylesbury

Very helpful staff member

I was impressed with the fact that Dreams assess your optimum requirements with a questionairre re your height, weight and the position in which you sleep, while taking into account your budget. John was knowledgeable and friendly, and helpful offering me advice and recommendations of the mattress that would be most appropriate for my daughter. At no time did he attempt to use a hard sales technique or try to persuade me to purchase a product that was more expensive than I wanted. The coffee was very welcome also!

I think his name was dean at the Aylesbury store, amazing customer service a credit to the store and dreams!

We ordered a divan bed to be delivered towards the end of the month. As we were satisfied with both the bed and the service we ordered a second bed for our third bedroom - to be delivered in December! we were very pleased with the time and date slots for both beds.

Sean was fantastic in Aylesbury. He greeted me as soon as I came in, offered me tea and biscuits and talked me through everything. I placed my order and then came back later with my partner to try the bed, we ended up upgrading the mattress and Sean made the whole process very easy.

Staff were knowledgeable, helpful and friendly. Price was on point, and happy with the time until delivery.

Love the bed i ordered and sean was so helpful

John was extremely helpful and NOT pushy and very knowledgeable

Very helpful and knowledgeable did not feel under pressure and could make decision at our own pace. Have found the perfect mattress.

From the moment I walked in I was offered help to choose a mattress, I did not feel pressured into buying anything or felt I had to hurry in choosing. I was offered tea or coffee. The assistant was very professional and patient, the different types of mattress were explained to me.