Dreams - Aylesbury

The Manager of Aylesbury Branch could not have been more helpful. He wasn't at all pushy but so knowledgeable that we are more than confident with the purchases we made. It was one of the most pleasant buying experiences I have had. Buying a bed and mattress is a big purchase and I am so looking forward to it being delivered.

John grated us and was very friendly, he was quick to understand my needs and guided me with very good knowledge, the use of the automated bed was also a very nice touch, he gave enough space when needed and was quick to recommend beds that fitted my needs. The process was quick and painless and I would highly recommend him.

Brilliant service! Prash from Aylesbury store was very helpful

Aylesbury branch fantastic service first class Shaun was great

Scott was very helpful and the automatic bed selector machine gave us confidence in the choices offered. Bed has just arrived and yet to be tested! Delivery team of Martin & Peter were very efficient and friendly and used shoe protectors and gave advice about using the mattress.

Sean in your Aylesbury store was our sales person. He was absolutely fantastic in helping us work our which mattress we would need. He then spent a long time walking us through each option available and helped us make an informed choice from the clearance section (as we really needed to get our hands on a new mattress as soon as possible). Sean was a real credit to the business and never made us feel at any point he was trying to sell us anything. He helped arm us with the information and then delivered.

The assistant was attentive and efficient without being pushy. He had good knowledge of the type of mattress which would be suitable for us and he moved different mattresses onto different bed frames in order for us to try various combinations. We undertook the Recommended Postural Support assessment using your new technology and this was very useful in helping us to determine the right type of mattress for our physical frame and our required lumber support. All in all it was an excellent shopping experience. We have used Dreams in the past and will definitely do so again.

Parash was very accommodating and helpful all three times we were in store. Other team members were friendly too.

My wife and I were looking for a mid-sleeper bed for my son. We were served by the Aylesbury store manager (John Elliott) and he spent a great deal of time with us and our son, to understand our needs. He was very knowledgeable about all of the products and explained the pros and cons of all the choices available to us. He was very patient with our very excited 5yr old son and instead of confirming the sale there and then, he suggested that we measured my son's room to ensure our preferred choice would fit. We returned a week later to place the order and this time we were served by the Assistant Manager (John Kelly) and he placed the order very quickly and explained all of the options available to us, including options for discount. All the staff were very knowledgeable and supportive, Thank you!

Very friendly and attentive staff member (John) who even made sure that our children were entertained so we could focus on choosing the right bed for us.