Dreams - Aylesbury

2897 ratings
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Location

Unit 10a, Cambridge Close Retail Park,
Cambridge Close,
Aylesbury, EN HP20 1DG

MH

By MH | 10/9/2019

I was very happy with the service that I received from the assistant (John Kelly) - he greeted my carer (Vanessa) and myself in a very friendly manner. Whilst I was trying out the different mattresses and beds in the store, John went to get a Latte for Vanessa & coffee for myself - with biscuits - as Vanessa didn't like Bourban biscuits - John went and got a packet of Custard Creams for her! I will definitely recommend Dreams to my friends & family. I am looking forward to the delivery of my new bed.

Geraldine  S

By Geraldine S | 10/9/2019

The person dealing with us was very friendly and helpful. There was no rush and we were made to feel very relaxed.

Lee W

By Lee W | 10/9/2019

1st time shopping at Dreams. Couldn't fault experience.

Derek engineer

By Derek engineer | 10/8/2019

We were extremely impressed with how quick we were able to get our order and the fact the bed was assembled quickly and the old one taken away. All done in a week.

Marcella

By Marcella | 10/6/2019

First visit had a great chat with the store manager talking about all the different mattresses, I can back with my husband to find the best mattress for us

Amy N

By Amy N | 10/6/2019

The staff were so helpful and friendly, it made me want to purchase something from them.

Haley

By Haley | 10/5/2019

I very much enjoyed the experience at Aylesbury’s city centre store, matching my sleeping posture to the ‘right’ mattress for me. Your advisor was able to show me the options within my stated budget (which was very appreciated), which included a mattress in your clearance zone which would have been out of budget had it not been for the clearance. He was very friendly and courteous - checking that the clearance mattress hadn’t been previously ‘received interest/ reserved’ by other customers speaking to other staff members at this time. I really appreciated this service and the free parking made my experience very relaxed (as I hadn’t planned to spend so long in the shopping park and was in a rush when I entered). A special thanks to our assistant manager/ my advisor (who did introduce himself but on my part I have completely forgotten and do not have the receipt on me at this time - he was amazing and so helpful, I know he previously lived in oxford as he also gave me some tips of where to visit as I am new to the area and was heading there that day).

Caz

By Caz | 10/5/2019

John was very helpful and knowledgable without being pushy

CS

By CS | 10/5/2019

The assistance John provided us in the Aylesbury store was amazing. He was really helpful in showing us the right type of mattress for us using the sleep machine. He was very honest is his approach and wanted us to have the best product for us rather than the most expensive product which was really great customer service. Really happy with the service and can’t wait for our new bed to arrive!

Georgie H

By Georgie H | 10/2/2019

Fran approached us quickly and offered us assistance! With the virtual machine, he then suggested the relevant mattress and pillows!