Dreams - Aylesbury

An excellent experience. John, the manager was very approachable, extremely helpful, knew his products well and after giving us the help we needed, left us to make decisions before assisting us with our final choices. We got some great quality products at great prices. So altogether delighted with our visit and our purchases. No delivery costs and recycling our old mattresses was a bonus.

The sales person John was knowledgeable, friendly and professional. He guided us through the process and made sure the product was right without trying to push the most expensive. We went with a budget of £500 and spent £1300 because it was what we needed. Good job all round and would recommend to friends.

Sean at Aylesbury store was amazingly professional and listened to our needs. We are very happy with our experience because of Sean’s assistance

Prash at Aylesbury Store was very helpful, friendly and knowledgeable and wasn’t pushy

We made a purchase in your Aylesbury branch. A staff member named Francesco was extremely helpful and we cannot fault his knowledge and customer service in any way. He greeted us on arrival to the store and offered us tea or coffee. Then he showed us the Sleep Match machine (which is fantastic!). Fran was friendly to approach when we needed assistance and allowed us time to make this decision. He was also extremely knowledgeable and showed great respect for our budget. He was honest in mentioning clearance prices as he explained to us this store is a clearance store with discontinued stock upstairs similar to ones that are being sold at a much higher price range downstairs. This honesty was valued and much appreciated as we are happy with our great deal with still great quality in mattress. Whenever we have the opportunity to recommend a store for mattresses we will always mention this branch and for them to go and speak with Fran.

it was ok for us

Sean was most helpful, as I went away to think about the product he showed me, and also look at other products elsewhere, but when I came back he was very ready to help me again, and if the delivery lives up to his explanation (I live in Plymouth, and I bought my bed in Aylesbury) I will be highly satisfied as I have indicated.

Very helpful store manager introduced himself and helped my decision making - showed me offers that were available and made a lovely cuppa while my financial transaction was being sorted out

My partner and I were looking for a new bed and were highly impressed by how much dedication the guys had for us. We went to dreams on three separate occasions, each time there was a different assistant, who was majorly attentive, knowledgable and helpful. On the third occasion, we found what we deemed to be the perfect bed for us, it was slightly out of our budget and the store manager ended up locating a discounted version, and giving us an incredible deal on both a divan base and the mattress in question (one which had been overstocked). Couldn't have asked for a better deal or more help from all these guys, fantastic store, will definitely be recommending it and coming in whenever we need something else!

In store quickly pointed to a product that met our requirements. Sales process was quick and accurate. Price was about where we expected and no pressured sales techniques applied. Felt comfortable with the whole process.