Dreams - Aylesbury

Served in a friendly and curtious manner well done your employee Nathan Smith

From the time arrived we were greeted and asked whether we like tea/coffee. Then Nathan,the store assistant, asked what were looking for, after telling him he offered several options one of which we decided on. Nathan then advised us of the offers which were on offer, we then proceeded to buy several other bedding products all of which Nathan advised on and was sure that we would be delighted with. It certainly made a refreshing change to be to treated well and deal with someone ŵho was so enthusiastic and knowledgable as Nathan. all of which Nathan assisted with.

The staff were very efficient and knowledgeable with products purchased. A mistake was made by me in measurements for bedroom furniture and they were extremely helpful in solving the problem with suggestions that suited our needs. A delight to have such a good store and service in Aylesbury.

The store was very clean, well-kept and organised. Plenty of space available and not too crowded. There were ample staff available, all of whom were very happy to help. We went to the store knowing we wanted a bigger bed but lacking in knowledge besides this. Nathan, who served us, was very knowledgeable, and we left having purchased a bigger bed and realising a seemingly long-off “Dream” - a TV bed with storage, memory foam mattress and bedding! We are so pleased with our purchase and can’t wait for it to arrive. We were informed of all the options available to us throughout the process, made to feel welcome in the store and able to test our purchase prior to acquisition. Nathan answered all our questions. While we were paying for our purchase we were made tea by Nathan and chatted with him and other store staff, all of whom were very friendly. The process was quick, easy and comprehensive; we left knowing and having everything we needed. Nathan and another member of staff carried our on-the-spot purchases to our car for us and loaded it. All-round excellent service, very rare these days! We will be coming back, thank you!

Knowledgeable pleasant assistant Ryan

I FOUND THE PRODUCT QUICKLY AND WAS IMPRESSED AT HOW THE DIFFERENT CATEGORIES OF THE MATTRESSES WERE DISPLAYED. ALSO RYAN WHO SERVED ME WAS VERY POLITE AND HELPFUL.

We had previously visited and the salesman John Kelly had spent a considerable amount of time with us selecting the appropriate mattress and bed On our return it so happened that he was the salesman to approach us, so we were able to conclude our purchase. In contrast to other retailers, while waiting for some information we were also approached by other salesman concerned to serve us

STAFF VERY FRIENDLY & KNOWLEDGEABLE

Sean (at the Aylesbury store) was an absolute star in navigating my new mattress purchase. Listened, recommended and showed me all the options (I had previously gone to benson for beds where I was only show the highest price items) He was extremely knowledgeable and I would definitely recommend the Aylesbury store to friends and family to Sean! I hope he gets this feedback :)

Previously we have purchased a bed via John Kelly and his known and professional style was one of the reasons for our return. He is realistic, and offers a variety of options to ensure we are purchasing the right items, especially when it is a significant outlay. Whilst we had measured up, he suggested that as we had come in for one thing but had been drawn to another that we went and re-measured to be sure. This was very sound advise, and when we came back with loads more questions, he was fully prepared. Not pushy but professional.