Dreams - Aylesbury

Friendly informative salesman

Product was reduced and exactly what I wanted

THE SHOP WAS CLEAN AND EASY TO SHOP. THE ASSISTANT WAS VERY POLITE, HELPFUL AND KNOWLEDGEABLE. HE TOOK TIME TO LISTEN TO MY NEEDS AS I HAVE A BACK PROBLEM AND HE HELPED ME CHOOSE THE CORRECT MATTRESS FOR MY NEEDS. HE ALSO EXPLAINED THAT THERE WAS A PROBATIONARY PERIOD FOR ME TO TEST THE MATTRESS TO MAKE SURE IT WAS CORRECT FOR ME, WHICH PUT MY MIND AT REST AS IT CAN BE VERY DIFFICULT TO JUDGE BY JUST LAYING ON IT FOR A COUPLE OF MINUTES THEN HAVING TO SPEND THE NEXT 8 YEARS ON IT!!!!!!! I ALSO HAVE TAKEN UP THE ADVICE OF HAVING THE BED ERECTED FOR ME AND THE OLD ONE BEING DISPOSED OF BY YOURSELVES. EXCELLENT SERVICE. I HOPE THE DELIVERY ETC GOES AS STRAIGHT FORWARD AS THE SALE. SO FAR A VERY HAPPY CUSTOMER. THANKYOU.

I met Doug in the store. From the first minute to the last he was very helpful and kind, never pushy or agressive. I really appreciate this kind of service.

Knowledgable friendly,helpful service

I went to the store with a knowledge of what I was after, an assistant approached me in a friendly manner, I explained my requirement and was shown the products available, with a full explanation of the advantages and disadvantages of the range I was after,depending on my personal preference. Not at any time did I feel pushed to make a decision and the assistant was always helpful and friendly,Anthony the assistant was a great help in helping me make my decision on which bed to buy,we decided to make further purchases of pillows,headboard and mattress protector at Anthony's advice and were completely happy to do this, at the desk I was taken through the order confirmation in great detail and was both surprised and pleased at the various discounts I was given, I am very happy with the final costs and glad to have visited Dreams today, I will recommend the store in Aylesbury to anyone I know who is looking for bed related products or a new bed. Thank you Dreams and Anthony the assistant .

Sean was excellent. It's been a while since I've experienced such great customer service. He worked really hard, was knowledgeable, polite and not pushy. He was very good and helpful.

Really happy with Kim she was really helpful and had good product knowledge, couldn't have asked for more

Knowledge of the different mattresses was amazing once we found which mattress I was left to browse the beds. Very helpful

The store was easily accessible and very well laid out, the assistance understood exactly what our needs were and talked us through our options. When we'd fully decided, he gave clear information of the process from ordering to delivery and construction of our chosen furniture.