Dreams - Aylesbury

Fran was really helpful with helping us find the right mattress for us.

Staff extremely friendly helpful and professional. Listen to what we were after and took into account when suggesting products and services

The store was bright and cheerful and well laid out and I was assisted by a very respectful, friendly and knowledgeable gentleman. The whole process was quick and pleasant.

Very satisfied because the member of staff who served us was very competent and very amiable.

John showed me beds that were recommended for me on your “bed machine”, as well as some others. He didn’t push me at any time, but kept coming back to see how I was getting on. I was left to retry as many times as I wanted until I was completed satisfied. Delivery was yesterday, and last night I had a marvellous nights sleep. Very satisfied with your Dreams team. Thank you.

Staff Sean was very good, helpful and understanding.

The colleague who took care of us went above and beyond. He ensured we where well catered for, offering us complementary drinks (the hot chocolate was definitely the right choice!) was patient with us, as we had a newborn with us who needed feeding halfway though the order. He ensured we were safe at all times by reminding us to use some hand sanitiser after using the card machine and using his pen. He went above and beyond by kindly measuring the three beds depth which we were interested in, kindly making three separate journeys for each measurement. We have always used dreams as the service is always exceptional and although the beds are on the more expensive side, the quality is absolutely outstanding. Lastly, i would like to thank Sean (Aylesbury store) for being so patient and friendly, making it a positive buying experience. ~Maddie

Sean was quick to find me what I wanted. He made the whole sales process very easy as well as the discounts and arranging credit. The delivery times were also super speedy which is great as we are moving.

Staff very friendly and helpful, not pushing for sales. There were only 3 staff on at a busy time and they were very upbeat and positive, always checking on us and thanking us for waiting. Very knowledgable staff and did not push us into a sale. Very clean shop, free water/coffee/tea for our visit - very happy.

The salesperson was knowledgeable, and took time to understand our concerns and address them.