Dreams - Aylesbury

Both John and Francesco were fantastic. Very friendly and very helpful and knowledgeable. The shop is very clean and covid friendly and have returned on two more occasions and purchased more items.

The service was high deal, the staff was knowable, friendly, polite, patient and helpful.

The staff were really helpful and understood our needs

Fran was very knowledgeable and friendly

Kind friendly and helpful staff, good choice of products and lead time and good price.

Very helpful sales person (Sean) who was never pushy but guided us through the whole process

Fran - customer assistant - greeted us upon arrival, was really friendly and knowledgeable. He asked us our requirements and set us up on the virtual bed testing machine. Didn't pressurize us in to any decisions and talked us through various bed options.

John at the Aylesbury store was very professional!, informative and friendly durum my visit

We only intended to start looking for a new bed and visit several stores but Dreams was our first call. We were met by Fran who explained virus protocols and offered us water or coffee whilst we browsed. He was attentive but not intrusive and showed us how to use the mattress selection system. He then let us take our time in selection even dismantling a head board display for a closer look at headboards. We felt he was truly interested in giving the best outcome to us not based on price but quality and needs. The standard of service was the best I have encountered in a store of any type for a long time. My wife made a point of speaking with the Management to impress this point. Fran was excellent as a representative of Dreams.

Great service from John