Dreams - Aylesbury

Spoke to a very helpful fellow on the phone. I had to phone back and leave a message for him to phone me and he replied very quickly. He was very helpful to me placing my order.

We were welcomed, and taken through the safety measures, then we were shown around the store and tried out products which the assistant felt would best meet our needs. He was very friendly and knowledgeable and we had a very positive experience

The assistant who helped us gave us space and time to think. He also showed us items which were in the clearance sale and provided us with a number of quotes to help us make up our mind. I believe that we got a good deal on what we were looking for, we paid slightly more than I had budgeted but that was due to being shown a headboard that we liked which was a lot more than I anticipated we would spend, so good salesman.

Having been into another bedding store a short time earlier. Your staff member John was excellent and professional and not pushy to sell. Answered our questions without flanning. The delivery date is the end of January 2021 and not the 11th you stated in the text message you sent to my wife's phone 078 407 371 01

The staff were attentive but not overbearing. They were knowledgeable and patient (while my partner took and absolute age running between two mattresses) - I liked your computer bed thing that recommended mattersses based on the way you lie.

Great customer service. Felt like we were given the time to decide and got the information we wanted and given in a very friendly manner. Felt like respected customers.

Sean was very attentative, ensuring we chose the right product. We did not feel rushed and he did not try to persuade us to spend over our budget and he had excellent product knowledge

Great customer service. Felt like we were given the time to decide and got the information we wanted and given in a very friendly manner. Felt like respected customers.

Sean was very attentative, ensuring we chose the right product. We did not feel rushed and he did not try to persuade us to spend over our budget and he had excellent product knowledge

The sales assistant who served me (Francesco) was excellent. He was knowledgeable, friendly, helpful, not pushy at all, and the whole process from start to finish was painless, efficient and enjoyable, none of which I was expecting. I have put off buying a new bed for absolutely years because I was dreading the process. I loved your Mattress Analyser (or whatever it’s called) which was the main reason I went into the store in the first place. I ended up paying more for a mattress and base than I planned but I was not pushed into it at all - it was led by me. I was surprised and impressed by the ease of operating an ottoman style base and also the price of the luxury one I chose - I never expected them to be affordable. I even finished up spending £100 on a Tempur pillow. Francesco was engaging with a charming sense of humour. My only disappointment was the wait time - the bed won’t be delivered until mid January.