Dreams - Wolverhampton

Angezo who assisted me had excellent customer service skills. I work in retail myself so it was great to receive such great standards. I was actually going to spend around 1,800 and ended up spending 2,499.

Staff were very friendly and clearly cared about helping you find a bed to suit your best needs. They were always close by to offer assistance but also gave us the space we needed to browse by ourselves.

I didn’t realise how many beds and mattresses there was to choose from , but while talking to the salesman Angelo he advised us on the different mattresses an soon had us trying them all out in the shop to pick the correct one for us. He had great product knowledge an gave us plenty of advice.

Slim was really helpful, he offered us a drink, had us on the bed that tells you what mattress is best for you and was overall very helpful!! Highly recommend

The store was well laid out and it was easy to see the beds

The worker was able to answer all my questions, explaining each product and took his time to re-explain when I wanted to compare products. He also gave me the time I needed to make up my mind. (I am not the most easiest customer to deal with)

Very professional but friendly staff. No pressure sales.

Couldn't answer one question because I haven't received it yet so answered N/A

We were looked after by the lovely Angelo. He was very knowledgeable about the products he was selling, and did everything possible to ensure that we bought the right product for our needs BUT without being in the slightest bit pushy ! He explained delivery options and Dreams 40 night comfort guarantee fully and explained the procedure for removing our old mattress, an extremely useful service for two not-in-the-first-flush-of-youth seniors. All in all, the whole experience was totally stress free, well done Dreams and Angelo !

Fantastic service by pav, I came in to buy a mattress for my daughter but Pav’s service was that exceptional I came back with my husband on the same day and spent more. I will love to come and see pav for my next purchase in purchase. And a free dreams teddy! 😘